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ligalogo Sports / Mobile
LEGAL FRAMEWORK

ligalogo Legal Policy for Indonesia

This page sets out the legal terms that govern your access to ligalogo, where that access is permitted under local law in Indonesia. We've written these terms to be direct — you'll find what applies to your account, your transactions through DANA or OVO, and how we handle your data.

  • Jurisdiction-Aware Terms
  • DANA & OVO Account Scope
  • User Rights Outlined
  • Data Handling Explained
POLICY POSTURE

How Our Legal Terms Are Structured

Our legal terms are written for accounts registered and accessed in Indonesia, where local law and eligible region conditions are met. Nothing in these terms creates a right of access in a jurisdiction where our services are not available — availability always depends on local law, and we do not represent otherwise. We apply these terms to everything connected to your account: the account registration process, wallet top-ups processed through DANA or OVO, transaction records visible in your account history, and content served through the platform. Where a third-party service is linked — such as a payment processor handling your DANA deposit or an OVO transfer — that provider's own legal terms also apply to that leg of the transaction. We recommend you read both. Our terms are updated when regulatory conditions or platform features change. The version in force is always the one published here. If you used the platform before a revision and your behaviour would not have been permitted under the new version, the revision does not apply retroactively to that conduct. Questions about a specific clause can be sent to our support team, whose contact details are listed in the support section below.

  • DANA

  • OVO

  • GoPay

  • Account Records

  • Third-Party Terms

WHAT IS COVERED

Scope of This Policy Across Account Areas

Not every part of your interaction with ligalogo falls under the same policy clause. This section draws clear lines between what our terms cover directly and where a separate framework — or a third-party provider — applies instead.

  • Account Access

    Our terms apply fully to account creation, login, identity verification and session activity. If your account is restricted or suspended, the process for raising that question is described in the rights section below.

  • Transactions

    Deposits and withdrawals processed through DANA or OVO are covered by our terms on the platform side. The e-wallet provider's own terms govern the wallet leg. Both sets of terms apply at the same time; neither cancels the other.

  • Site Content

    Game content, odds data, promotional text and editorial copy on ligalogo are covered by our intellectual property and content terms. You may not reproduce or redistribute them without written permission from us.

  • Third-Party Services

    Links to external sites, payment gateways not operated by us, and any service accessed through a third-party SDK fall outside our direct policy scope. We are not liable for those providers' practices; check their own terms before proceeding.

YOUR PRACTICAL RIGHTS

Actions You Can Take Under This Policy

You hold a set of practical options under this policy, and each one has a clear path to act on it. To check the transactions and activity linked to your account, open the account dashboard after login — your full history is listed there without needing to contact support first. If a detail in your account profile is incorrect, you can edit it directly in the account settings section; fields that cannot be edited self-serve are flagged as requiring a support request. For questions about how your data is used or stored, raise a ticket through our support channel and we will respond with the specific detail you've asked about. If you believe a decision about your account was made in error, you can request a formal review by submitting the account number and a description of the issue to our support address. We aim to acknowledge every policy-related request and keep the process moving, but we do not state fixed resolution times we cannot verify.

  • Review Your Records

    The account dashboard shows your full transaction history, login activity and wallet movements. Log in and open the history tab to see every DANA or OVO transaction recorded against your account.

  • Correct Account Details

    Most profile fields can be updated in account settings. Fields locked for security reasons — such as registered phone number — require a support request and identity confirmation before they can be changed.

  • Raise a Policy Question

    Submit a support ticket naming the specific policy clause or account action you want clarified. Our team will respond with the relevant detail rather than a generic reply.

  • Request an Account Review

    If a restriction or decision on your account seems incorrect, send your account ID and a description of the issue to our support address. We treat these as formal review requests and track them separately.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

Policy and legal questions go through the same support channels as account help. Use the route that suits your situation — live chat for faster acknowledgement, email for detailed written records, and the in-app contact form if you are already logged in and want your account context attached automatically.

  • Live Chat

    Open the chat widget from any page — it connects you to our support team and is the fastest path for policy questions that need a quick answer or a reference to a specific clause.

  • Email Support

    Send a written query to our support email address listed in your account contact page. Email is recommended for formal policy requests where you need a written record of our response.

  • In-App Contact Form

    When logged in, the contact form in account settings attaches your account ID automatically. Use this for account-specific legal questions — review requests, data queries, or correction requests tied to your profile.

HOW WE HANDLE THIS

Inside ligalogo Data and Policy Practices

We manage your account data, cookie settings and security practices according to the terms described on this page. Each area below covers what we do, where you find the current state of it, and who to contact if something needs to change.

  • Data Handling

    Account data you provide — including wallet details linked to DANA or OVO — is stored and used only for account operation and transaction processing. We do not sell account data to third parties. The current data scope is outlined in the privacy section of this policy.

  • Cookies and Tracking

    We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can review and adjust cookie preferences through your browser settings at any time without affecting account access.

  • Account Security

    Your account is protected through login credentials you control. If you suspect unauthorised access, change your password immediately through account settings and submit a security report via the in-app contact form for a formal review.

  • Retention and Deletion

    We retain account records for as long as your account is active and for a period afterward as required by applicable rules. To request data deletion or to ask how long specific records are kept, send a written request through our support email.

POLICY QUESTIONS ANSWERED

Legal Policy FAQ for ligalogo Accounts

These are the questions we receive most often about our legal terms, user rights and account policies. Each answer points to a specific action or account path rather than a general reply.

Does this policy apply to my DANA or OVO deposits?

Yes — our terms cover the platform side of every DANA and OVO transaction. The e-wallet provider's own terms also apply to the wallet leg of that transaction. Both sets run in parallel; check the DANA or OVO app terms for the wallet side.

How do I find out what data ligalogo holds on my account?

Your transaction history and account profile data are visible in the account dashboard after login. For a broader data summary or a formal data request, send a written request to our support email and we will detail what is held.

Can I ask ligalogo to correct or delete my information?

Most fields can be corrected directly in account settings. For fields that require verification — or for a deletion request — submit a formal request via the in-app contact form or support email, including your account ID and the specific change needed.

What happens to my data if I close my account?

Account records are retained for a period after closure as required by applicable rules. After that period, data is removed from active systems. If you want to know exactly how long specific records are kept, raise the question through our support email.

Is access to ligalogo legal in Indonesia?

Availability depends on local law and the eligible regions where we operate. We do not make legal determinations on behalf of individual users. If you are unsure whether access is permitted in your location, consult local legal guidance before proceeding.

How do I dispute a decision made about my account under these terms?

Send your account ID and a clear description of the decision you are disputing to our support address. We treat these as formal review requests, track them separately from general support tickets, and respond with the specific basis for the decision.