ligalogo Privacy Policy: How We Handle Your Account Data
This page explains exactly what data ligalogo collects when you access the platform, how we store it, and what choices you have over your own records. Everything here applies to account holders in Indonesia, where local law and eligible regions determine what applies to you.
Account data kept secure
DANA & OVO transaction records
Your right to access and correct
Indonesia-based support contact
POLICY POSTURE
What Data We Collect and Why We Hold It
When you open an account on ligalogo, we collect the information you provide during registration — name, contact details and the e-wallet identifiers linked to your payment route. If you fund your account via DANA or OVO, the transaction reference associated with that deposit is stored against your account record so that your balance history is accurate and traceable. We also collect device and session data — browser type, screen resolution, session timestamps — to keep the platform running correctly on mobile and desktop. This data is used strictly for account operation, fraud prevention and service communication. We do not sell your personal data to third parties. Marketing communications, where permitted by local law, use only the contact details you provided at registration, and you can opt out at any time through your account settings. Data retention periods depend on applicable local law in Indonesia and the requirements of our payment processing partners. Where local law requires us to hold records for a defined period, we do so; where it does not, we apply a standard retention window. The current status of your stored data is visible in your account dashboard after login.
DANA deposit reference
OVO transaction record
Session and device data
Account registration details
Retention per local law
POLICY SCOPE DEFINED
Where This Policy Applies and What It Covers
This policy applies to all personal data processed through ligalogo's platform when you access it from Indonesia, subject to local law and eligible regions. The four areas below set out what falls inside and outside the scope of this document so you know exactly what protection applies to which part of your experience.
Account Access
Registration details, login activity and account security data are fully within scope. This includes your contact information, password hash and any verification steps completed through your account page.
Transactions
Payment activity processed through DANA or OVO — deposit references, timestamps and amounts — is stored as part of your account record and covered by this policy's data handling and retention rules.
Site Content
Game session metadata — which titles you opened, session length — is collected for platform operation. Game content itself is supplied by studios; this policy covers the session data we hold, not the game logic or RTP information those studios publish.
Third-Party Services
Links from this platform to external sites, e-wallet apps like DANA or OVO, or other services fall outside this policy once you leave our environment. Those services have their own privacy terms, which we do not control.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under This Policy
You have real, actionable rights over the data ligalogo holds about you. The steps below are available to any account holder in Indonesia where local law permits them. To review the personal details currently stored against your account, go to your account dashboard after login — the profile section shows the name, contact address and e-wallet identifiers on record. If any detail is wrong, you can correct it directly from that screen; fields that are locked for security reasons require a support request to change. To raise a question about how your data is used, or to request that we delete records that are no longer required by law or contract, contact our support team through the channels listed in the next section. We aim to acknowledge data requests within the period required by applicable local law. Keep a note of the request reference we provide so you can follow up if needed.
Review Your Records
Log in and open the account dashboard. The profile section shows every personal detail currently stored — name, contact information and linked e-wallet identifiers for DANA or OVO.
Correct Account Details
Edit your details directly in the profile screen. Fields locked for security — such as registered contact address — require a written support request before we can update them.
Raise a Data Question
Send your question to our support team via live chat or email. Include your account identifier so we can locate your record and respond within the timeframe local law requires.
Request Data Removal
Where local law allows and no legal retention requirement applies, you may ask us to delete specific records. Submit the request through support and keep the reference number we send back.
CONTACT FOR PRIVACY
How to Reach Us About This Policy
If you have a question about this privacy policy — how your data is stored, how to correct a record or what happens to a DANA or OVO transaction reference after your account is closed — reach our team through any of the channels below. Availability depends on local service hours; the current status of each channel is shown in your account dashboard.
Live Chat
Open the chat widget from any page after you log in. Describe your data question and include your account ID. Our team will locate your record and respond directly in the chat thread.
Email Support
Send a written request to our support email address, shown in your account settings under the Help section. Include your registered contact detail so we can verify the request against your account record.
Account Help Centre
The Help section inside your account dashboard lists common data and privacy topics with step-by-step paths. Start there before contacting support — many record-review questions are answered directly on that page.
DATA HANDLING PRACTICE
How ligalogo Manages Data, Cookies and Account Security
Handling account data carefully is not a policy formality for us — it is part of how the platform operates day to day. We apply storage controls, access restrictions and retention schedules so that the information you share during account setup and payment stays within the scope it was collected for. What we do not do: share, sell or forward your personal records to third parties outside the scope described in this policy.
Cookie Use
We use session cookies to keep you logged in and functional cookies to remember your display preferences. Analytics cookies collect aggregated, non-personal session data. You can manage cookie preferences through your browser settings at any time.
Account Security
Access to your stored data inside our systems is restricted to authorised personnel only. Your password is stored as a hash — we cannot read it. If you suspect your account has been accessed without your knowledge, contact support immediately through live chat.
Retention Schedule
We keep your account and transaction data — including DANA and OVO deposit references — for the period required by applicable local law. Once that period expires and no legal hold applies, data is deleted or anonymised on a scheduled basis.
Policy Updates
When this policy changes materially, we notify you through the contact detail on your account. The date of the most recent update is shown at the bottom of this page. Continued use of the platform after a notified change constitutes acceptance of the updated terms.
PRIVACY FAQ
Your Privacy Questions, Answered Directly
These are the questions we receive most often about how ligalogo handles personal data. If your question is not here, the fastest route to an answer is live chat from your account dashboard.
What personal data does ligalogo collect when I open an account?
We collect the details you enter during registration — name, contact address and the e-wallet identifier you link for DANA or OVO deposits. We also collect session and device data to keep the platform functioning correctly. We do not collect payment credentials such as wallet PINs.
Can I see all the data ligalogo holds about me?
Yes. Log in and open your account dashboard. The profile section shows your stored personal details, and the transaction history section shows deposit and withdrawal records, including DANA and OVO references. If you need a fuller data export, submit a request through live chat or email support.
How do I correct a mistake in my account details?
Open the profile section of your account dashboard and edit the field directly. Some fields — like your registered contact address — are locked for security; to change those, submit a written request to our support team. Include your account ID so we can verify the request quickly.
Does ligalogo share my data with third parties?
We do not sell your personal data. Data is shared only where necessary for platform operation — for example, transaction references passed to DANA or OVO to process a deposit. Any such sharing is covered by the payment service's own privacy terms, which we do not control.
How long does ligalogo keep my account data after I close my account?
Retention periods depend on applicable local law in Indonesia. Where law requires us to hold records — transaction data in particular — we do so for the mandated period. Where no legal hold applies, data is deleted or anonymised on our standard scheduled cycle. Contact support for the specific period relevant to your account.
How do I ask ligalogo to delete my personal data?
Contact our support team via live chat or email with a deletion request. Include your account ID and specify which data you want removed. Where local law allows and no retention requirement blocks the request, we will process it and confirm by return. Keep the reference number we provide.