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This page covers every money operation your ligalogo account supports — from adding funds to requesting a payout and completing wallet verification. The two primary local routes you will find here are DANA and OVO, both accessible directly from the cashier section after you log in
Your ligalogo cashier screen shows the configured local wallet options in one row. DANA and OVO are the two verified routes we surface at the top of that list — you will see them the moment you open the deposit tab after login. GoPay also appears as a supported option in the same cashier row.
DANA is the primary deposit route in your ligalogo cashier. Open the deposit tab, select DANA, enter the amount shown within the available field, and confirm from your DANA app. The transaction reference appears in your account history once the wallet confirms it.
OVO runs as a confirmed alternative alongside DANA. Select OVO from the cashier row, enter your registered OVO number, input the deposit amount, and approve it from the OVO app. Your account balance updates once OVO reports the confirmation to our system.
GoPay is available in the same cashier row as DANA and OVO. Follow the same sequence — select GoPay, enter the amount, and complete the approval step in your GoPay wallet. Check your account history tab to confirm the balance has updated correctly.
Bank transfer appears as an additional option in the cashier for accounts that prefer direct bank-to-account funding. The virtual account number is generated per transaction and shown on screen. Keep the transfer reference number until your account history confirms the deposit.
Every deposit and withdrawal you complete through DANA, OVO or GoPay produces two records: one on the wallet app side and one inside your ligalogo account history. These two records should match on amount and reference code.
Every DANA, OVO or GoPay deposit generates a unique reference code visible in both the wallet app and your ligalogo account history. Copy or screenshot this code immediately after the transfer — it is the single identifier support needs to locate and verify your transaction.
Your account history shows four status labels: Pending means the transfer was initiated; Processing means our system received it; Completed means the balance is updated; Returned means the amount was sent back to your wallet. Check the status before raising a query — most transfers resolve to Completed without manual action.
The history tab inside your logged-in account lists every deposit and withdrawal with date, amount, method and status. Filter by payment method to see only your DANA or OVO transactions. This tab is your primary audit trail — it reflects the current confirmed state of each transfer, not a projection.
Keep the wallet app push notification and the in-app transaction screen for any deposit until your account history shows Completed. For withdrawals, keep the reference code from the cashier confirmation screen. If you contact support, share the reference code, the wallet used and the transaction date — that is enough to trace any transfer.
Account security on ligalogo is built around four visible checks: the domain you access, the identity tied to your account, the wallet you link, and the support path you use when something needs attention.
Always check that the address bar shows ligalogo before entering login credentials or initiating a payment. Phishing pages copy the visual design but cannot replicate the correct domain. This one check prevents the most common account compromise scenario and costs you nothing to do.
Account verification links your registered name to the wallet you use for deposits and withdrawals. This step is required before we process a withdrawal request. It protects your balance from being moved to an unverified destination and ensures any payout reaches the correct DANA or OVO wallet.
We match the wallet number used for a withdrawal against the name on your verified account. DANA and OVO transfers are only processed to a wallet registered under the same identity as your ligalogo account. This stops third-party redirection of your funds even if login credentials were compromised.
Our Indonesia support team is reachable through the contact channel shown inside your account dashboard after login. Use that channel — not an external social media link — for any banking query. Share your transaction reference code and the wallet method; our team can trace the status without needing your wallet password.
Adding funds to your account starts from the cashier tab — no separate page, no external redirect. Once you log in at ligalogo, the cashier sits in the main navigation alongside your balance display. DANA is the first wallet option in the row; OVO and GoPay follow it.
Log in to your ligalogo account at ligalogo. The cashier tab appears in the top navigation. Tap it to open the deposit screen — your current balance is visible above the wallet selection row.
Choose DANA, OVO or GoPay from the wallet row. The screen refreshes to show the deposit fields and the minimum and maximum amounts configured for that wallet. Do not close the tab at this stage.
Type the deposit amount within the limits shown. Tap Confirm — the system either redirects you to the wallet app or generates a QR code. Approve the transfer inside your DANA, OVO or GoPay app to complete the step.
Return to your ligalogo account and check the account history tab. The deposit should appear with a Completed status. If it shows Processing, wait for the wallet confirmation signal before contacting support.
When your balance is ready to move, the withdrawal section is in the same cashier area as the deposit tab — one screen, consistent layout. Your account must have completed identity verification before a withdrawal request is accepted; the cashier will prompt you if that step is still pending.
Log in and navigate to the cashier. Switch from the deposit view to the withdrawal tab. Confirm your identity verification is showing as complete — if not, the system will direct you to the verification step before continuing.
Select DANA or OVO as the receiving wallet. The system displays the registered wallet number linked to your account. If the number shown is incorrect, contact support before submitting — withdrawals go only to the verified wallet on record.
Input the withdrawal amount within the limits shown on screen. Review the details — wallet, amount, registered name — then tap Submit. A confirmation screen appears with the reference code for this transaction. Save that code immediately.
Open the account history tab and locate the withdrawal entry. Status moves from Pending to Processing to Completed as the transfer progresses. If it stays on Processing, wait for the next status update before raising a support query — duplicate requests can delay the queue.
Account verification ties your registered name to the DANA or OVO wallet you use for withdrawals. Without it, withdrawal requests cannot be processed — this is not a barrier we add for friction, it is the mechanism that keeps your balance from reaching the wrong destination. The verification section is inside your account dashboard.
Log in to your ligalogo account and open the account dashboard. The verification section is labelled clearly — it shows your current status and what documents are still needed to complete the review.
A government-issued photo ID is required. The name on the ID must match the name registered to your ligalogo account exactly. Mismatched names delay the verification process — contact support before uploading if there is a discrepancy.
Use the upload form in the verification section to attach your document. Submit and wait for the status to update inside your dashboard. Our team reviews submissions and the result is shown there — you do not need to email or chat to check progress.
Once verification is complete, your account shows a verified status in the dashboard. Withdrawal requests to DANA or OVO are then accepted by the cashier. Keeping your wallet registration name consistent with your account name ensures future withdrawals process without additional checks.
The questions below address the banking situations we hear about most from accounts in Indonesia. If your query is not covered here, use the support channel inside your logged-in account dashboard — share your transaction reference code and the wallet method to get a direct answer from our team.
DANA, OVO and GoPay are the verified local wallet options available in the ligalogo cashier for Indonesia accounts. Each appears in the deposit row after login. Availability depends on local law and your eligible region. Bank transfer is also shown as an alternative in the same screen.
The minimum deposit amount for each wallet is displayed in the cashier screen at the time you select that payment method. We do not publish a fixed figure here because configured limits are shown in real time on screen — always check the field label before entering an amount.
Check the status label in your account history tab. If it shows Processing, the wallet confirmation signal is still incoming — wait for the next update before contacting support. If it shows no record at all, screenshot the DANA transaction and share the reference code with our support team via the dashboard contact channel.
Open the cashier and switch to the withdrawal tab. Select OVO, confirm the registered wallet number matches your account, enter the amount within the limits shown, and submit. Copy the reference code from the confirmation screen. Track the status in your account history tab.
The most common reason is an incomplete account verification. The cashier requires a verified identity status before processing any withdrawal. Open your account dashboard and check the verification section — if your status is still pending, complete the document upload step first.
Withdrawals are processed only to the DANA or OVO wallet registered and verified under your account name. If you need to update a wallet number, contact support through the dashboard channel before submitting a withdrawal request — the team can guide you through the wallet update process.